Faq

Our tea is sourced and crafted in Sri Lanka, known for its high-grown estates that produce some of the finest black teas in the world.

Our teas prioritize high-quality sourcing and natural ingredients, though not all blends are certified organic. We work closely with trusted estates to ensure purity and excellence in every cup.

EU4RIA focuses on premium Ceylon black tea, sourced directly from high-altitude estates in Sri Lanka. Each blend is crafted with care, ensuring rich flavors, ethical sourcing, and sustainable packaging.

EU4RIA ships across France and the European Union. Delivery times vary based on location, with estimated delivery within 2-5 business days in France and 4-10 business days for the EU.

Delivery within France typically takes 2-5 working days, while EU deliveries may take 4-10 working days. Tracking details are provided via email upon dispatch.

Customers have 14 days from receiving their order to return products in their original, unused condition. Refunds are processed within 14 days of receiving the returned item. Return shipping costs are the customer’s responsibility unless the return is due to a defective product.

Orders can be modified or canceled before they are processed for shipping. Contact our support team as soon as possible to make any changes.

Once your order is shipped, you will receive an email with a tracking number and link to monitor the status of your delivery.